Cardholder Support

Please complete the below ShipMoney Customer Service Form. This is a secure email-ticketing system, please check your email for a reply. Due to different time-zones, it may take several hours to receive a response.

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If you have any files you wish to provide with your support request, please attach them below. We can only accept gif, jpg, png, text, pdf and MSWord files. Files may not exceed 5 Mb in size.

Attach a File…
SHIPMONEY PRIVACY POLICY - Information about your Card or transactions you make using your Card may be communicated to third parties: (a) where it is necessary for completing transactions; (b) in order to verify the existence and condition of your Card for a third party, such as customer service or a merchant; (c) in order to comply with government agency, court order, or other legal reporting requirements; (d) if you give written permission; or (e) to ShipMoney employees, auditors, affiliates, service providers or attorneys as needed. Copyright 2012 – 2015. All rights reserved.